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Three Ways To Order:
. Use our shopping cart
click on the shipping estimate link at the top of the shopping cart page before checkout, to see estimated shipping charges for your order.
you'll receive a confirmation email immediately after you place
another email will be sent to you after your order is shipped
. Call us on the telephone
for small, light orders you'd like to receive at a lower rate than
the shopping cart can offer, via First Class Mail
necessary for special orders and orders shipped outside the USA
if you have technical questions, need help making a decision, and/or
want to request essential oil samples
. Mail your order
please go through the shopping cart, including checkout
then use the Offline feature (located at the bottom right of the
checkout screen) and print your order form
either fill out all the credit card info or enclose a check or money
you'll receive a confirmation email when your order is shipped
Most items will be more cost effective when shipping USPS Priority Mail. Heavier orders are more cost effective via UPS.
However, if you are ordering only one or two (1/4 - 1 oz) bottles for example, Iris Herbal can send an item First Class instead of Priority Mail for much less cost than the shopping cart will calculate.
For smaller orders, please call for special shipping during business hours at: 1-877-286-2970. You may also use the OFFLINE Payment Form and Iris Herbal Products will charge your credit card a reduced shipping amount than is indicated on the checkout page.
You will be notified by email of the amount charged to your account. Check or money order payments, please call for adjusted amount, prior to mailing the OFFLINE Payment & Form to Iris Herbal Products.
Please Note: The billing address and the shipping address must be the same. All orders are mailed to the credit card holder's billing address only. If you wish to ship a gift or products to another address, please use our OFFLINE Payment Form. We are sorry for any inconvenience this may cause. This is a routine shopping cart security feature.
Visa / MasterCard / American Express
Weekdays - 9am to 5pm (MST)
Please do not call before 8am or after 7pm (MST)
: call toll free 1-877-286-2970
Outside of the USA
: please call 1-575-586-1802
Mountain Time Zone Example:
When it is 8am on the East Coast, it is 6am in New Mexico.
Iris Herbal Products
HC 81, Box 640
Questa, NM 87556
Email Iris Herbal
Iris Return Policy
carry only the highest quality products. You must be satisfied;
should any dissatisfaction occur, your problem will be promptly
and cheerfully corrected or your money refunded.
If a product does not meet with your approval, simply return it
within 2 weeks after receipt, and we will replace it, exchange
it, or refund your money, whichever you prefer. Any merchandise
retuned for exchange or refund must be returned in a secure box.
You must enclose a letter informing us as to the reason you are
returning the merchandise and what you desire in exchange. Your
phone number should also be included. Your package must be returned
prepaid and insured or we will refuse it.
Boxes are carefully packed and insured. If damage or breakage occurs, please
file a claim with the SHIPPER immediately. If you haven't heard
from us after two weeks of placing your order, please call us and we'll put a tracer on your
PLEASE NOTE: All essential
oil sales are final. Please request a sample if you are not familiar
with that oil.
Iris Shipping Information
All orders will be shipped within 2 to 4 days of receipt.
Shipping is by USPS Priority Mail or UPS, whichever you choose.
Shipping & Handling charges are based on product weight and shipping
Please call 1-877-286-2970 for additional information or questions regarding
Outside of the USA, please call 1-575-586-1802.
shopping cart allows puchases for delivery in the continental U.S.
Shipping outside of the USA is extra; please call for rates.
For estimated shipping costs, you may click on the shipping estimate link at the top of the shopping cart page before checkout, to see shipping charges for your order.
Iris Discount Shipping
Discount Shipping offers apply to the Continental U.S. only and are primarily for smaller orders.
Please call during business hours (9am - 5pm MST) at: 1-877-286-2970, for Special Discounted Shipping Options.
Using the OFFLINE Payment Order Form - The OFFLINE PAYMENT ORDER FORM allows for additional shipping options, for customers who are purchasing smaller orders. The automated shopping cart uses a standard USPS Priority Shipping option, which includes additional service charges. If you are ordering only one or two (1/4 - 1 oz) bottles for example, Iris Herbal can send an item First Class instead of Priority Mail for much less cost than the shopping cart will calculate. The Off-Line Order Form option is located on the final checkout page of the shopping cart.
If paying by check or money order, please call us during business hours, to negotiate reduced shipping charge options on smaller orders. We will re-calculate the exact cost of your order, before you mail your check or money order. We will fill and ship your order once payment is received by mail.
If paying by debit or credit card, please call us during business hours, to negotiate reduced shipping charge options on smaller orders. We will re-calculate the exact cost of your order and charge your credit card over the phone.
All paid orders will be shipped within 2 to 4 days of receipt.
Walk peacefully upon the Mother
IRIS HERBAL PRODUCTS
HC 81, Box 640 - Questa, NM 87556
(Toll free) 1-877-286-2970 - e-mail
Outside of the USA, please call 1-575-586-1802
Enterprises and Iris Herbal Products ©
All rights reserved.