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Iris Herbal Products

Ordering Instructions

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Three Ways To Order:

1. Use our shopping cart
      click on the shipping estimate link at the top of the shopping cart page before checkout, to see estimated shipping charges for your order.
      you'll receive a confirmation email immediately after you place your order
      another email will be sent to you after your order is shipped

2. Call us on the telephone
      for small, light orders you'd like to receive at a lower rate than the shopping cart can offer, via First Class Mail
      necessary for special orders and orders shipped outside the USA
      if you have technical questions, need help making a decision, and/or want to request essential oil samples

3. Mail your order
      please go through the shopping cart, including checkout
      then use the Offline feature (located at the bottom right of the checkout screen) and print your order form
      either fill out all the credit card info or enclose a check or money order.
      you'll receive a confirmation email when your order is shipped

Most items will be more cost effective when shipping USPS Priority Mail. Heavier orders are more cost effective via UPS. However, if you are ordering only one or two (1/4 - 1 oz) bottles for example, Iris Herbal can send an item First Class instead of Priority Mail for much less cost than the shopping cart will calculate.

For smaller orders, please call for special shipping during business hours at: 1-877-286-2970. You may also use the OFFLINE Payment Form and Iris Herbal Products will charge your credit card a reduced shipping amount than is indicated on the checkout page.

You will be notified by email of the amount charged to your account. Check or money order payments, please call for adjusted amount, prior to mailing the OFFLINE Payment & Form to Iris Herbal Products.

Please Note: The billing address and the shipping address must be the same. All orders are mailed to the credit card holder's billing address only. If you wish to ship a gift or products to another address, please use our OFFLINE Payment Form. We are sorry for any inconvenience this may cause. This is a routine shopping cart security feature.


Credit Cards Accepted:

Visa, MasterCard, American Express

Visa / MasterCard / American Express


Phone Hours

Weekdays  -  9am to 5pm (MST)
Please do not call before 8am or after 7pm (MST)

USA: call toll free 1-877-286-2970
Outside of the USA: please call 1-575-586-1802

Mountain Time Zone Example: When it is 8am on the East Coast, it is 6am in New Mexico.


Regular Mail

Iris Herbal Products
HC 81, Box 640
Questa, NM 87556

Email Iris Herbal




order


Iris Return Policy

GUARANTEE:   We carry only the highest quality products. You must be satisfied; should any dissatisfaction occur, your problem will be promptly and cheerfully corrected or your money refunded.

If a product does not meet with your approval, simply return it within 2 weeks after receipt, and we will replace it, exchange it, or refund your money, whichever you prefer. Any merchandise retuned for exchange or refund must be returned in a secure box. You must enclose a letter informing us as to the reason you are returning the merchandise and what you desire in exchange. Your phone number should also be included. Your package must be returned prepaid and insured or we will refuse it.

Boxes are carefully packed and insured. If damage or breakage occurs, please file a claim with the SHIPPER immediately. If you haven't heard from us after two weeks of placing your order, please call us and we'll put a tracer on your package.

PLEASE NOTE:   All essential oil sales are final. Please request a sample if you are not familiar with that oil.





Shipping Information


Iris Shipping Information

All orders will be shipped within 2 to 4 days of receipt.

Shipping is by USPS Priority Mail or UPS, whichever you choose.

Shipping & Handling charges are based on product weight and shipping location.

Please call 1-877-286-2970 for additional information or questions regarding shipping charges.
Outside of the USA, please call 1-575-586-1802.

The shopping cart allows puchases for delivery in the continental U.S. only.
Shipping outside of the USA is extra; please call for rates.

For estimated shipping costs, you may click on the shipping estimate link at the top of the shopping cart page before checkout, to see shipping charges for your order.



Discount Shipping


Iris Discount Shipping

Discount Shipping offers apply to the Continental U.S. only and are primarily for smaller orders.

Please call during business hours (9am - 5pm MST) at: 1-877-286-2970, for Special Discounted Shipping Options.

Using the OFFLINE Payment Order Form - The OFFLINE PAYMENT ORDER FORM allows for additional shipping options, for customers who are purchasing smaller orders. The automated shopping cart uses a standard USPS Priority Shipping option, which includes additional service charges. If you are ordering only one or two (1/4 - 1 oz) bottles for example, Iris Herbal can send an item First Class instead of Priority Mail for much less cost than the shopping cart will calculate. The Off-Line Order Form option is located on the final checkout page of the shopping cart.

If paying by check or money order, please call us during business hours, to negotiate reduced shipping charge options on smaller orders. We will re-calculate the exact cost of your order, before you mail your check or money order. We will fill and ship your order once payment is received by mail.

If paying by debit or credit card, please call us during business hours, to negotiate reduced shipping charge options on smaller orders. We will re-calculate the exact cost of your order and charge your credit card over the phone.

All paid orders will be shipped within 2 to 4 days of receipt.

 

THANK YOU!

Walk peacefully upon the Mother


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Iris Vision &
Business Values
Iris Herbal - home How To Order


IRIS HERBAL PRODUCTS
HC 81, Box 640  -  Questa, NM 87556
(Toll free) 1-877-286-2970  -  e-mail
Outside of the USA, please call 1-575-586-1802
.


We Accept
Credit Cards
Visa, MasterCard, American Express Accepted Server Scanned by ControlScan PCI Compliance



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