on image for a larger view of product containers
Three Ways To Order:
. Use our shopping cart
you'll receive a confirmation email immediately after you place
another email will be sent to you after your order is shipped
. Call us on the telephone
for small, light orders you'd like to receive at a lower rate than
the shopping cart can offer, via First Class Mail
necessary for special orders and orders shipped outside the USA
if you have technical questions, need help making a decision, and/or
want to request essential oil samples
. Mail your order
please go through the shopping cart, including checkout
then use the Offline feature (located at the bottom right of the
checkout screen) and print your order form
either fill out all the credit card info or enclose a check or money
you'll receive a confirmation email when your order is shipped
Most items will be more cost effective when shipping USPS Priority Mail. Heavier orders are more cost effective via UPS.
However, if you are ordering only one or two (1/4 - 1 oz) bottles for example, Iris Herbal can send an item First Class instead of Priority Mail for much less cost than the shopping cart will calculate.
For smaller orders, please call for special shipping during business hours at: 1-877-286-2970. You may also use the OFFLINE Payment Form and Iris Herbal Products will charge your credit card a reduced shipping amount than is indicated on the checkout form.
You will be notified by email of the amount charged to your account. Check or money order payments, please call for adjusted amount, prior to mailing the OFFLINE Payment & Form to Iris Herbal Products.
Please Note: The billing address and the shipping address must be the same. All orders are mailed to the credit card holder's billing address only. If you wish to ship a gift or products to another address, please use our OFFLINE Payment Form. We are sorry for any inconvenience this may cause. This is a routine shopping cart security feature.
Visa / MasterCard / American Express
Weekdays - 9am to 5pm (MST)
Please do not call before 8am or after 7pm (MST)
: call toll free 1-877-286-2970
Outside of the USA
: please call 1-575-586-1802
Mountain Time Zone Example:
When it is 8am on the East Coast, it is 6am in New Mexico.
Iris Herbal Products
HC 81, Box 640
Questa, NM 87556
Email Iris Herbal
carry only the highest quality products. You must be satisfied;
should any dissatisfaction occur, your problem will be promptly
and cheerfully corrected or your money refunded.
If a product does not meet with your approval, simply return it
within a week or two after delivery, and we will replace it, exchange
it, or refund your money, whichever you prefer. Any merchandise
retuned for exchange or refund must be returned in a secure box.
You must enclose a letter informing us as to the reason you are
returning the merchandise and what you desire in exchange. Your
phone number should also be included. Your package must be returned
prepaid and insured or we will refuse it.
Boxes are carefully packed and insured. If damage or breakage occurs,
file a claim with the SHIPPER immediately. If you haven't heard
from us after four weeks, call us and we'll put a tracer on your
PLEASE NOTE: All essential
oil sales are final. Please request a sample if you are not familiar
with that oil.